The Trust & Innovation Portal (TIP) is an online tool designed to encourage residents and employees to:
- Share innovative ideas about improving City services; and
- Report suspected cases of improper activity in City operations.
TIP enhances trust by safeguarding public monies and resources and holding City officials and employees accountable as stewards.
Residents and employees can also offer suggestions or make reports by emailing TIP@beverlyhills.org or by calling 310-288-2TIP (310-288-2847). All emails and calls will be treated with the utmost confidentiality.
if you have an idea or suggestion that can improve City government or help the City of Beverly Hills run better. Upon entering your suggestion, you will receive a third party acknowledgment that your response was successfully recorded. The notice will instruct you to contact your HighBond Administrator if you would like to change any answers. Your HighBond Administrator is Eduardo Luna, City Auditor. He may reached at TIP@beverlyhills.org
or on 310-288-2TIP (310-288-2847).
to report improper activity. Upon recording your report of improper activity, you will receive a third party acknowledgment that your response was successfully recorded. The notice will instruct you to contact your HighBond Administrator if you would like to change any answers. Your HighBond Administrator is Eduardo Luna, City Auditor. He may reached at TIP@beverlyhills.org
or on 310-288-2TIP (310-288-2847).
The City Auditor will maintain confidentiality to the greatest extent possible of all complaints, associated reports, working papers, and other documents. Similarly, Departments investigating allegations shall also maintain the confidentiality of all complaints.
The City of Beverly Hills will not retaliate, nor will it tolerate retaliation, against those who, in good faith report suspected wrongdoing or who participate in an investigation of wrongdoing. An act of retaliation should be reported immediately to the City Auditor. In addition, those who bring matters to the Office of the City Auditor are protected through the state Whistleblower Protection Act.
The City Auditor will review all non-fraud related complaints made to TIP and make a determination as to the appropriate referral. The City Auditor will refer all complaints pertaining to employee relations, discrimination, harassment, and personnel related complaints to the Human Resources Department Director.
In other cases, non-fraud related complaints may be referred to the City Manager or his designee for further review and investigation. The City Auditor will send the affected Department Director a memorandum notifying him or her of the complaint, requesting a response, and, if necessary, advising of the process for resolving the complaint. The Office of the City Auditor ensures, through monitoring and reminders to the designated Department head, that timely investigative and resolution activities are undertaken in response to complaints received through the portal.
If a TIP complaint is substantiated, the following enforcement consequences may occur for individuals found to be at fault:
- Implementation of enforcement actions handled by City management and appointing authority.
- Management intervention, discipline, and referral to the City Attorney's Office and/or referral to the appropriate law enforcement agency.
- Disciplinary actions by management that range from oral or written warnings to termination.
- Referral to a law enforcement agency for criminal issues which may result in prosecution and conviction.
The Office of the City Auditor will review all submittals and summarize ideas in a report to City Council.
Please note that the City's decision to implement proposals will be based on various factors such as, but not limited to, the Adopted Budget, staff and resource capacity, and City Council priorities. The City values all input. Even if your proposal is not implemented, it will certainly facilitate necessary conversations for the continued improvement of our City operations.