What is fiber?
Fiber optic technology is the gold standard for sending information in a digital format. In contrast to existing copper wire that uses electrical currents, fiber sends pulses of light along optical fibers. Fiber transfers more data, more reliably, more quickly, more securely, more efficiently and over longer distances than copper.

What does that mean?
Fiber is better than copper. The fastest available copper-to-the-home option in our city has speeds maxing out at 300 megabits-per-second. Beverly Hills Fiber will provide speeds at least twice as fast as those enabled by existing copper connections.

Why does that matter?
For most residents, who are avid users of internet-enabled devices, the internet is as essential as any utility provided by the city. We depend on the internet for our laptops, TV's, smartphones, home security systems, game consoles and more. And we expect to use our devices simultaneously - even at times of peak usage - without sacrificing speed. Fiber makes that a reality in a way copper and other less advanced materials cannot.

Why is 'Fiber-to-the-Premise' a Big Deal?
Fiber is already widely in use as the best-in-class information infrastructure. In Beverly Hills, as in most cities, fiber can stop as far as 10,000 feet away from a residence, with copper being the link into the home. This addition of copper greatly diminishes the speed of the connection. Copper = slow. Fiber = fast. Changing out the copper connection for fiber will be an impactful change, adding a critical 'last link' in terms of speed, reliability and scalability.

 

About Beverly Hills Fiber

 

Recognizing the supremacy of fiber for digital infrastructure, Beverly Hills Fiber was established by the Beverly Hills City Council to provide reliable, cost-effective, high-speed broadband.  In addition to effectively serving our tech-savvy residents, fast internet is a matter of necessity in the global economy and of particular importance to the leading edge entertainment, healthcare, hospitality and retail companies that do business in Beverly Hills.

WHO?
Beverly Hills Fiber will be offered to every premise in the city, including multi-family units and businesses.  Initial construction schedules will serve residential customers, with businesses to soon follow.  It will be the prerogative of the home or building owner to decide if they choose to opt-in.  We encourage tenants and renters to speak with their landlords about their plans around Beverly Hills Fiber.

WHAT?
Beverly Hills Fiber is a city-owned and operated utility providing high-speed broadband fiber service to residents and businesses.  Initially, 1 gigabit-per-second internet speeds will be offered which are significantly faster - at least twice as fast - as service currently available.  Voice (telephone) and video (television) will quickly follow internet. 

WHEN?
The City Council approved this initiative in February 2017 with key contracts submitted and approved in April 2017.  The project has a 5-year (2017-2021) timeline from ground-breaking to service online throughout the city.  Construction is set to begin in the 2nd half of 2017.

WHERE?
To mitigate disruption to residents and businesses, the city will be divided into 
100+ micro-neighborhoods so construction and installation teams can get in and out as quickly as possible.  A two-part construction process will be implemented in each of 100+ micro-neighborhoods in the city.

The first step involves laying and enabling fiber and this happens on city-owned streets, and adjacent sidewalks and parkways.  Central, shared, city-owned switching-boxes will be installed during this initial phase of construction.

The 2nd step in construction is taking the fiber from the street into the homes and businesses of those who choose Beverly Hills Fiber service.

The project team is mindful that when construction happens on your street or impacts your business, it’s a big deal. Therefore, all reasonable efforts will be undertaken to make people in affected neighborhoods have multiple ways to access timely information about construction.

So that information is indeed timely and accurate, we’ve asked our construction partners to commit to providing us with updated scheduling detail mid-week, every week.  The complexity of a project of this scope and scale dictates constantly changing parameters.  Each Friday at 4 p.m., you can visit beverlyhills.org/fiber for updates regarding the upcoming week’s construction plans.

HOW MUCH?
The goal is to offer basic internet services at a monthly cost of around $55. No contracts and no installation fees will be required except in rare cases where the set-back from residence to street is beyond the norm, or should home construction materials present unusual challenges.

In contrast to a publicly held commercial provider, as a city-owned and operated utility we are under no financial burden with respect to profitability other than to ultimately operate Beverly Hills Fiber as a break-even entity.  Businesses will be offered an array of tiered plans at additional cost.


Construction Updates
One of the goals of the Beverly Hills Fiber build-out is to minimize disruption for our residents and businesses.  This is a complex and comprehensive construction project that will not be without its inconveniences, but we’re committed to making every effort to work smart and communicate effectively throughout the process. To that end, we are segmenting the city into grids of some 100+ micro-neighborhoods.  By focusing construction within a smaller footprint, we can get in and out more quickly with less irritation to residents. 

Construction Activities
December 5 - December 31
North West Residential area- North of Sunset Blvd. and west of Alpine Dr. 

Installation of microducts, conduits and pull boxes.

 

Construction Map




News

Fiber Update- Lexington Area

Coldwater Canyon: Lexington Area- Construction Planned.

Dec 26, 2017

Fiber Update- Carla Ridge

Coldwater Canyon: Carla Ridge area- Construction begins.

Dec 18, 2017

Fiber Update- Arkell Area

Coldwater Caynon- Arkell Area construction begins.

Dec 11, 2017

Fiber Update- Sherbourne

La Cienega / Sherbourne Area- Design, Rod and Rope, Network Access Center, Boring.

Dec 4, 2017

Fiber Update- Wallace Ridge Area

Coldwater Canyon / Wallace Ridge 75% complete: Design, Rod and Rope, Hand Hold placement, Microduct placement and Network Access Point.

Nov 20, 2017

Fiber Update- Schuyler Area

Coldwater Canyon/ Schuyler Area- 97% complete: Design, Rod and Rope, Hand Hole placement and Microduct placement.

Nov 15, 2017

Fiber Update- Woodland Cab Area

Coldwater Canyon / Woodland Cab Area complete: Design, Rod and Rope, Hand Hold placement, Microduct placement and Network Access Point.

Nov 1, 2017

Fiber Update- Trousdale

Microduct conduit installed in the Trousdale area.

Oct 1, 2017

Fiber Update

Fiber Optic Vaults installed in the Trousdale area.

Sep 24, 2017

Fiber Update

Rodding and Roping of the Trousdale area complete.

Sep 17, 2017

Contacts
We want to make it easy for our residents and businesses to access timely information about Beverly Hills Fiber throughout the 2017-2021 construction and installation project timeframe. There are a number of ways for you to receive updates and get your questions answered.

Our website is the most complete and convenient source of information about Beverly Hills Fiber. Geography-specific construction updates for the coming week will be added to the site each Friday by 4 p.m..

General Questions:
Phone: 310.288.1479


What’s Beverly Hills Fiber?
Beverly Hills Fiber is both an innovation initiative of the city and a new utility. It was established by the Beverly Hills City Council to provide reliable, cost-effective, high-speed broadband to residents and businesses.

When will construction start?
This is a five-year project, beginning in 2017. To minimize disruption, the city will be broken down into 100+ micro-neighborhoods. We anticipate construction beginning in the 2nd half of 2017.

How can I find out when construction is coming to my neighborhood?
You’ll receive notice approximately 30 days before construction begins.

Once they start construction in my neighborhood, how long will it take?
A two-part construction process will be implemented in each of 100+ micro-neighborhoods in the city.
  • The first step involves laying and enabling fiber and this happens on city-owned streets, and adjacent sidewalks and parkways. Central, shared, city-owned switching-boxes will be installed during this initial phase of construction.
  • The 2nd step in construction is taking the fiber from the street into the homes and businesses of those who choose Beverly Hills Fiber service.
What we’ve learned from our fiber partners and the experienced construction and installation teams we’ve hired, is that every single premise presents different issues, requiring custom solutions. This reflects the ‘exciting’ diversity of home and commercial construction techniques! We’re committed to getting in and out of every residence as quickly as possible, but there’s no one answer about how long construction will take.

What products will be offered?
Initially, Beverly Hills Fiber will provide broadband internet service at speeds significantly faster - at least twice as fast - as service currently available. We are working on crafting the most attractive array of products and pricing and welcome the public’s feedback in the comments section of this website.
We are also working on offering voice (telephone) and video (television) services along our fiber network so stay tuned for more information as we research the best way to offer these products in the most cost-effective manner.

How much will it cost?
The goal is to offer basic internet service at a monthly cost of around $50. No contracts and no installation fees will be required except in rare cases where the distance from residence to street is beyond the norm, or should home construction materials present unusual challenges.
Who’s running this program?
Beverly Hills Fiber was established by an unanimous vote of support by our city council in February 2017. The program is managed by the city’s Information Technology Department under the day-to-day supervision of the City Manager.
A number of outside consultants, who have implemented similar fiber installations with success, were vetted and retained and they report to Information Technology.

Are you going to tear up my yard?
Every premise is different, but we are committed to restoring landscape and hardscape as close to its prior state as possible. As an example, if we are laying fiber in a lawn which requires trenching, we’ll carefully remove, replace and water the sod.

How much is this costing the city and how is it being funded?
In February 2017, the city council approved spending $32M to fund this initiative. Capital costs from a $10M equity contribution from unallocated revenues; internal loans of $17M borrowing against IT funds 41 and 42; and a request for $5M in working capital. There is also a 10% contingency which is customary for a project of this scale..

I don’t use the internet and I don’t like the city paying for something I won’t use.
Part of the due diligence process as we examined adding fiber, was a feasibility study which indicated that over 90% of Beverly Hills’ residents use the internet and a majority of residents said they were interested in purchasing this service. It dictated that this initiative would be prudent and appropriate. Fiber is just one element of Beverly Hills’ intent to continue to evolve as an exemplary city in every way, and one that both serves its residents and our leading edge businesses in the areas of entertainment, healthcare, hospitality and retail.

I rent and my landlord doesn’t plan to add this service. What can I do?
Adding Beverly Hills Fiber is the ultimate decision of building and homeowners. You might see if other tenants are also interested in this service and appeal to your landlord. And if you give us her/his contact information, we’d also be happy to outreach and explain the advantages of fiber-to-the-premise.

Do I have to give up my current video plan if I want Beverly Hills Fiber?
No, many homeowners have told us they want to keep their existing plan and add our service and there's no problem doing so.

I have a contract, but I’d like to switch to Beverly Hills Fiber. Will you buy out my contract?
No. Except in rare cases, there are no installation fees with Beverly Hills Fiber and no contracts. We’re keeping overhead as low as possible in an effort to make service affordable, and there are no provisions to buy out contracts. We’ll be happy to add you on whenever you’re ready.
Your comments
As we move toward launching Beverly Hills Fiber and building-out our suite of products, we welcome the input of our residents and businesses.  Please let us know who you are and what services you might be interested in.  With your permission, we'll contact you as we prepare to offer service in your neighborhood.
 
Name
Email
Address
Current Internet Service Provider
Would you like to be added to our mailing list?  
Are you interested in Multi-Family, Residential or Business service? 
Phone
Comments