FAQ - Why Does My Water Taste Like Chlorine?

Answer: Your water is disinfected with chloramines, a compound of chlorine and ammonia. This type of disinfectant is very stable and reduces the formation of disinfection by-products in your water. We carefully monitor the amount of chloramine disinfectant to protect the safety of your water. Chloraminated water is safe for people and animals to drink, and for all other general uses. Three special user groups, including kidney dialysis patients, aquarium owners, and businesses or industries that use water in their treatment process, must remove chloramine from the water prior to use. Hospitals or dialysis centers should be aware of chloramine in the water and should install proper chloramine removal equipment, such as dual carbon adsorption units. Aquarium owners can use readily available products to remove or neutralize chloramine. Businesses and industries that use water in any manufacturing process or for food or beverage preparation should contact their water treatment equipment supplier regarding specific equipment needs.