How Do I View ePlan Corrections?
Answer: The instructions below should help alleviate the issue:
Please follow instructions below to resolve the “unable to load resource module” error message. These instructions are based on Windows 10 and the recommended browser is Internet Explorer version 10 or 11.
Corrections cannot be viewed on Chrome, Safari, FireFox, or Edge
You will need to add beverlyhills.org into your Internet Explorer Compatibility List:
You will then need to Add *.beverlyhills.org to your Internet Explorer Trusted Sites list:
Next, you will need to turn off the Internet Explorer Pop-Up blocker:
Step 19: Type in *.beverlyhills.org
You are all done! Please try to pull up your drawing one more time. You will be prompted to “Install” a ActiveX component which you will need to Allow/Install it.
On a work Network Environment?
- The user account need to have this installed not administrative or shared accounts.
- User Access Controls need to be set to lowest levels before installing the Internet Explorer ActiveX plug-in. This settings can be restored after installation and successful viewing of plans.