CRR Customer Satisfaction Survey

The Beverly Hills Fire Department takes pride in the service we provide to the community and we are constantly seeking ways to improve our performance.  You may have dialed 911 because you, your family, or someone in the community required our assistance, or you may have conducted business with our Fire Administration or Fire Prevention Bureau.  Please help us improve by completing the survey below regarding your experience with the Fire Prevention Bureau.

Please select the type of service received:

Personnel was knowledgeable and respectful:

Return calls were made within an acceptable timeframe:

Personnel arrived to appointment on time:

Permit/plan submittal requirements were explained clearly:

Plans were reviewed within an acceptable timeframe:

Code requirements and/or inspection process were communicated:

Code deficiencies were explained:

Please rate the overall customer service you received:

Additional comments/feedback:

If you would like a Fire Department representative to contact you, please provide your name and either a contact email and/or phone number below:
Contact Email:
Contact Phone:
  • City of Beverly Hills Shield
  • City of Beverly Hills
  • 455 North Rexford Dr
    Beverly Hills, CA 90210
  • (310) 285-1000
  • Monday-Thursday 7:30AM-5:30PM
  • Friday 8:00AM-5:00PM
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