Fire Admin Customer Satisfaction Survey

The Beverly Hills Fire Department takes pride in the service we provide to the community and we are constantly seeking ways to improve our performance.  You may have dialed 911 because you, your family, or someone in the community required our assistance, or you may have conducted business with our Fire Administration or Fire Prevention Bureau.  Please help us improve by completing the survey below regarding your experience with Fire Administration.

Please select the type of service received:

Staff was efficient, knowledgeable, and diligent with their customer service:

Staff was able to route your calls or address your needs promptly:

Staff was dressed professionally and neatly:

Return calls were made expeditiously:

Please rate the overall customer service you received:

Additional comments/feedback:

If you would like a Fire Department representative to contact you, please provide your name and a contact email and/or phone number below:
Contact Email: 
Contact Phone:
  • City of Beverly Hills Shield
  • City of Beverly Hills
  • 455 North Rexford Dr
    Beverly Hills, CA 90210
  • (310) 285-1000
  • Monday-Thursday 7:30AM-5:30PM
  • Friday 8:00AM-5:00PM
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