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Americans with Disabilities Act

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NOTICE UNDER THE AMERICANS WITH  DISABILITIES ACT

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), and applicable California law, the City of Beverly Hills does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.  

Request a Reasonable Accommodation for a City Program, Service, Activity or Facility

Complete and submit the City of Beverly Hills’ ADA Request for Reasonable Accommodation Form and email the completed form to AskPW@beverlyhills.org, or mail to 345 Foothill Road; Beverly Hills, CA 90210

If you have questions, please contact:

ADA Coordinator
Daren Grilley
345 Foothill Road
Beverly Hills, CA 90210
Phone: (310) 285-2467
Email: AskPW@beverlyhills.org 


Employment: The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. 

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City should contact the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the City is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

 


 GRIEVANCE PROCEDURE

This Grievance Procedure is established to make the City's services and programs accessible to all people in the effort to comply with the City's responsibilities under the Americans with Disabilities Act of 1990 ("ADA") and may be used to make a particular accessibility problem or concern known to the City. This will facilitate the prompt and equitable resolution of complaints alleging any action that would be prohibited by the ADA. The Grievance Procedure may be used by any member of the public who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City. The City of Beverly Hills’ Harassment in Employment Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of grievant and location, date, and description of the problem. The City’s optional Grievance Form (available at this link or by request from the ADA Coordinator) may be used. Alternative means of filing grievances, such as personal interviews, telephone interviews, or a recording of the complaint, will be made available for persons with disabilities upon request. The complaint should be submitted by the grievant or their designee as soon as possible but no later than 60 calendar days after the alleged violation to the ADA Coordinator listed above. 

Within 15 calendar days after receipt of the grievance, the ADA Coordinator or his/her designee will contact the grievant to discuss the grievance and the possible resolutions. Within 15 calendar days of the contact, the ADA Coordinator or designee will respond in writing. Responses, where appropriate, will be made in a format accessible to the grievant, such as large print, Braille, or audiotape. The response will explain the findings of the City and offer options for resolution of the grievance.

If the response by ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant or their designee may appeal the decision of the ADA Coordinator in writing to the City Manager within 15 calendar days after receipt of the response. Within 15 calendar days of receipt of the appeal, the City Manager or their designee will meet with the grievant to discuss the grievance and possible resolutions. Within 15 calendar days of the meeting, the City Manager or designee will respond in writing, and, where appropriate, in a format accessible to the grievant, with a final resolution of the grievance.

All written grievances received by the ADA Coordinator or his/her designee, appeals to the City Manager or designee, and responses from both will be retained by the City for at least three years.

Use of this grievance procedure is not a prerequisite to the pursuit of other remedies, such as filing of a disability complaint with the U.S. Department of Justice, U.S. Equal Employment Opportunity Commission, Department of Fair Employment and Housing, or other appropriate state or federal agencies.

This document may be made available in alternate formats as a reasonable accommodation upon request. If you need assistance, please contact the ADA Coordinator listed above.

Additional Resources

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  • City of Beverly Hills
  • 455 North Rexford Dr
    Beverly Hills, CA 90210
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  • (310) 285-1000
  • Monday-Thursday 7:30AM-5:30PM
  • Friday 8:00AM-5:00PM

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