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Americans with Disabilities Act



In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), and applicable California law, the City of Beverly Hills does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Helpful Links

Grievance Procedure

Request for Reasonable Accommodation for City Program, Service, Activity, or Facility


ADA Coordinator

Gabriella Yap, Deputy City Manager

Department of Policy & Management


Employment: The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. 

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City should contact the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the City is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

How to Request a Reasonable Accommodation for a City Program, Service, Activity or Facility

Complete and submit the City of Beverly Hills’ ADA Reasonable Accommodation Request Form, and email the completed form to, or call (310) 285-1080. Forms are also available at the Department of Policy & Management, located at City Hall, 455 N. Rexford Drive, Beverly Hills, CA 90210 .

If you have questions, please contact:

Gabriella Yap, Deputy City Manager 
Department of Policy & Management
455 N. Rexford Drive
Beverly Hills, CA 90210
Phone: (310) 285-1080

The Deputy City Manager serves as the City’s ADA Coordinator.

  • City of Beverly Hills Shield
  • City of Beverly Hills
  • 455 North Rexford Dr
    Beverly Hills, CA 90210
  • (310) 285-1000
  • Monday-Thursday 7:30AM-5:30PM
  • Friday 8:00AM-5:00PM

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