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Fire Code Complaints



The Beverly Hills Fire Department will investigate all fire-related complaints.  Please keep in mind that “fire hazards” are only deemed as such by the Fire Department, not the public.


The Beverly Hills Fire Department does not get involved in civil/legal issues between neighbors. We recommend you seek legal or expert advice in certain situations beyond the Fire Department’s expertise.


To submit a complaint, go to Ask Bev, choose the "Commendations or Complaint" topic, & provide as much detailed information as possible.   If the complaint is not fire-related, we will direct your concern to the appropriate department.


  • Can the Beverly Hills Fire Department address the tree that is overhanging onto my property?
  • What can the Fire Department do about my neighbor's tree touching the power lines?
  • What if my neighbor has trash and debris throughout their property and I feel it's a fire hazard?
  • My building hasn't had a working elevator for a while and I fear that in an emergency I won't able to get out. Can you help?
  • How do I know if the building I reside in is maintaining all its fire protections systems?
  • There is a dead/dry tree near the right-of-way. Is that my responsibility to remove or is that the City's?
  • I reside in the City of Beverly Hills. There is a property adjacent to mine that is located in the City of Los Angeles which has overgrown dead vegetation and feel it is a fire hazard. Can the City of Beverly Hills Fire Department address the fire hazard?
  • I live in a multi-family complex and have concerns with another tenant in the building in regards to a possible hoarding situation. Can the fire department inspect?
The Fire Department can address the overhanging tree(s) only if its dead or dry. If the tree is still green and lush, it becomes a civil matter. The Fire Department are not arborists and may recommend that you hire one to confirm the viability and stability of the tree. The City does not get involved in neighbor disputes or civil matters such as tree obstructions from view, tree nuisance, etc. The Fire Department only responds/investigates fire hazards.
The City of Beverly Hills obtains power from Southern California Edison. If you have concerns with trees touching power lines please contact them at (800) 655-4555. To arrange an inspection by Edison call (800) 640-3652. For any power line/electrical emergencies immediately call 911.
"Fire hazards" are determined by fire department personnel based on the Fire Code, not the public. Trash could be a health or nuisance issue. Provide as much detailed information about your concern and a fire department representative will investigate and determine whether or not it's a fire hazard. If trimmings are found piled up, please provide a week to have a waste company pick up per their schedule.
Elevators that are not current on state certification or complaints on non-operability should be reported to the Department of Industrial Relations Division of Occupational Safety and Health (626) 471-6911. Elevators are not a method of exiting when there is an emergency. If you are ever stuck in an elevator, please dial 911 for assistance. Additionally, please familiarize yourself with all your exit stairwells and exits that lead to the public way. All exits shall be clear from obstructions, clearly marked, and accessible at all times.
A Beverly Hills Fire Department Inspector will be glad to make a site visit and verify that all fire protection systems are being maintained and certified. If a fire protection system is out of order/non-operable, please contact the Fire Department immediately so it can be placed back into normal operation.
If you would like clarification on who would be responsible to remove/clean up the tree, please contact the Public Works customer service line at (310) 285-2467.
Unfortunately, the City of Beverly Hills Fire Department cannot enforce outside of its city's jurisdiction. If you have any concerns pertaining brush in the City of Los Angeles, you can contact them at 1-800-994-4444 or email them at
All possible hoarding concerns should be reported to Code Enforcement at 310-285-1119 or email them at These types of cases / inspections involve multiple departments and other outside agencies. The Beverly Hills Fire Department is one of those departments that would conduct this type of joint inspection and address any violation per code. Please make sure the process starts with Code Enforcement.
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  • City of Beverly Hills
  • 455 North Rexford Dr
    Beverly Hills, CA 90210
  • (310) 285-1000
  • Monday-Thursday 7:30AM-5:30PM
  • Friday 8:00AM-5:00PM

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