pay a bill

Welcome to our online utility bill payment system! Please note that new registration is required before you can access this service.

To pay your bill online, simply click on the following link: https://utility.beverlyhills.org. We also offer autopay, which you can set up once you've registered.

If you prefer to pay your bill over the phone, you can use our automated payment system by calling (866) 951-1715 at any time.

If you're paying by eCheck, please ensure that your bank authorizes:
Paymentus Corp (Originator Name) with the ID 0000000160 to debit your account.

to start or cancel service

To start or cancel service, please click on the appropriate link on the left side of this page. 

contact us

Our team is available to answer any utility billing questions you may have by calling (310) 285-2436 during the following office hours:

Monday - Thursday: 7:30 am - 5:30 pm
Friday: 8:00 am - 5:00 pm

You can also reach us via email at utilitybilling@beverlyhills.org.

contest a bill

If you wish to contest your bill, please do so in writing and provide a detailed justification for the dispute. The dispute must be accompanied by a deposit equal to the amount of the disputed bill and mailed to:

City of Beverly Hills Utility Billing Division
455 N. Rexford Drive
Beverly Hills, CA 90210

As long as the deposit is posted and all other utility charges are paid on or before the due date, service will not be interrupted while we review your dispute.

Please note that we comply with SB 998 and provide a PDF version of our shut-off policy HERE

Lastly, if your meter is found to be non-registering, we may bill you according to an estimate of your consumption. This estimate will be based on your prior use during the same billing cycle up to three years or using a calculation based on the average daily consumption in the current billing cycle.