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ParkBH

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We are excited to introduce the new PARK BH PARCS equipment and technology  at the 19 City-owned parking facilities for Easy, Convenient, and Accessible parking enhancing the customer’s parking experience. The new  (PARCS) will make exiting faster, improve customer service and provide payment options. New PARK BH PARCS is a combination of hardware and software systems that provides the infrastructure to manage a parking facility and communicate with other platforms. This operational investment in the city’s infrastructure will make for an Easy, Convenient, and Accessible parking experience for all who park in City parking garages.

The goal is to provide  Easy, Convenient, and Accessible parking to residents, visitors, employees, and business customers.

 Project Introduction

The Parking Access and Revenue Control Systems (PARCS) project will replace the parking equipment and software used at parking facilities for the management of parking services and collection of parking fees. This equipment is located in the 19 City-owned parking facilities. It includes gate arms, ticket dispensers, cash registers, pay-on-foot machines, validation machines, monthly parking keycards, license plate recognition and other related hardware and software used to provide these services and operate the parking facilities. Additionally, the PARCS equipment is integrated with space monitoring technology in the 14 gated parking garages and the Santa Monica 5 lots.

The current PARCS equipment, hardware, and software is at the end of its useful life. and the new system will be a significant operational upgrade to the parking operation which is often the first and last impression of the City’s customer.

  • It includes and will:  Streamline operations improving the customers’ parking experience
  • Make parking easier and more efficient for customers with new equipment at entry and exit and placement of new pay-on-foot (POF) stations for convenience on various parking levels
  • Touchless transactions and expediting entry/exiting for Monthly Parking Account holders using license plate recognition
  • Reduce misuse of 2 hour free re-parkers, fraud, and address to missing or lost tickets using license plate recognition technology
  • Intercom and pinhole camera installation for real time interaction with customer for parking assistance
  • Enable real-time data collection and communication to create a more efficient parking experience for customers
  • Replace firewalls, network switches, uninterruptible power supply (UPS) and network connectivity, security, and emergency power supply to ensure parking operation continuity
  • Parking platform that will communicate and interface with Beverly Hills Police Department, the City’s website, The City’s CCTV Security System and other applications creating a comprehensive enhanced system.

PARCS replacement and Upgrades

The City operates 14 gated off-street public parking structures and the Santa Monica 5 lots, a parking command center and ancillary employee parking areas with approximately 5,942 parking spaces. The City’s Parking Access and Revenue Control  Systems (PARCS) is the parking equipment used at parking facilities for the management of parking services and collection of parking fees. The equipment, hardware, and software has reached end of life. Staff completed a competitive selection process and City Council approved an agreement with Skidata on June 1, 2021 for PARCS replacement and upgrades for all City parking facilities.

The new PARCS equipment will include ticket dispensers, pay-on-foot machines, validation machines, monthly parking keycards and other related hardware (life firewalls, network switches, uninterruptible power supply units) and management software used to provide these services and operate the parking facilities. These upgrades with the installation of License Plate Cameras will elevate the parking experience by streamlining customers’ entry and exit.     

Timeline

To minimize the impact to the City’s valued parking customer the public parking facilities were prioritized and will be updated in a phased approach as follows with projected PARCS implementation dates (subject to change):

  • Phase 1– August 2022
    • 9333 West 3" Street
    • 242 North Beverly Drive/241 North Canon Drive
    • 321 South La Cienega
    • 221 North Crescent Drive
  • Phase 2 – October 2022*
    • 450 North Crescent Drive             
    • 333 North Crescent Drive
    • 9361 Dayton Way
    • 464 N. Rexford (City Hall North Lot)
  • Phase 3 – January 2023*
    • 440 North Camden Drive
    • 951 0 Brighton Way
    • 450 North Rexford Drive  (including  the garage  section  under the  City Public Library)
    • 345 North Beverly Drive
  • Phase 4 – April 2023*
    • 461 North Bedford Drive
    • 438 North Beverly Drive/439 North Canon Drive
    • 216 South Beverly Drive
    • Santa Monica 5

 

* Dates are subject to change.

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