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Will there be any changes in service?

In addition to the Proposed Rate Adjustments there are changes in services and new fees.

Below are the changes in commercial services:


Sunday Service Surcharge: A Sunday service surcharge will be imposed for accounts serviced less than seven days a week with a pick-up day on Sunday. Businesses will have the option to switch their Sunday service to another day to avoid a Sunday service surcharge, provided there are no sanitary issues with the switch from a Sunday pick-up.


Separate 65-Gallon Organics Cart Service: The separate 65-gallon organic cart provides service to comply with the State Assembly Bill 1826. Every business that generates four cubic yards of solid waste a week and every multi-family property five units or more must subscribe to an organic recycling service. The goal of the regulation is to reduce organic waste from the landfills.


Recycling Bin Rate Fee: Beginning January 1, 2022, customers with a recycling bin will be charged a bin rate. The recycling bin rate will be 50% of the refuse rate for the same bin size and frequency collection. Residents can dispose of recyclables and waste in the same container. The recyclables are then separated from waste at the processing facility. Some residents prefer to have a separate container for recyclables.


Below are the changes in residential services:


Collection Day Curbside Roll-Out Service Discontinued: The City provided a curbside roll-out service to properties north of Santa Monica Boulevard that are serviced by curbside collection, this includes north of Sunset Blvd. and the Trousdale estate area. Due to COVID-19, the curbside roll-out service was discontinued to ensure the safety of City staff and residents. Prior to COVID-19, staff proposed to discontinue this service, due to non-compliance, lack of space for staging containers and burden of resources to run the program. Customers paying for the collection day curbside roll-out fee will be removed from the bill.


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